Return/Refund Policy

Transfer Policy

  • All transfers must be requested by Aug. 24, 2018. No transfers will be given after that date.
  • Transfer requests made after July 31, 2018 will incur a $50 administrative fee. (There is no fee for student registration transfers.)
  • Registrations made at the ONA member rate may only be transferred to another ONA member. (A prospective attendee may join ONA before the transfer is completed.) Membership fees are non-transferable and non-refundable.

Login to the Attendee Service Center with the credentials in your ONA18 registration confirmation email to request a transfer.

Refund Policy

  • All refunds must be requested by Aug. 24, 2018. No refunds will be given after that date.
  • Refund requests made after July 31, 2018 will incur a $50 administrative fee. (There is no fee for student registrations.) The fee will be deducted from your refund amount.
  • Refunds will be made to the original form of payment. If that’s not possible, a refund check will be mailed after the conference.
  • Non-attendance of the conference does not constitute a cancellation.

Login to the Attendee Service Center with the credentials in your ONA18 registration confirmation email to request a transfer.